Thank you for shopping at Al's Garden & Home.
We value your support and appreciate your business.


 

Our Plant Guarantee

If a plant is given reasonable care and fails to survive during the period of the guarantee, we will replace it with the same or similar species, or issue an in-store credit for the purchase price of the plant.

Winter hardy perennials, trees and shrubs are guaranteed for one year.

Houseplants, Orchids, Citrus and all other tropical plants are guaranteed for 30 days.

Both the plant and the receipt are required for replacements. We do not replace replacements. We reserve the right to revoke our guarantee in the case of intentional misuse of this guarantee.


 

Return Policy

We realize not every purchase works out as planned, therefore we are happy to make the return based on the following guidelines:

Returns must be made within 30 days of the purchase, accompanied by a receipt. After 30 days, no refunds or credits will be issued.

Refunds will be issued in the same manner as the returned product or plant was purchased.

No returns or credits will be issued on sales and clearance items.

Merchandise must be returned in the same condition as when it was purchased.

All seasonal Christmas gift items returned between December 25th and December 31st will be store credit only. No returns on seasonal Christmas gift items after January 1st.


 

Online Event Payment Refund Policy

We know that sometimes plans can change. If you are unable to attend a class or workshop that you have paid for online, we are happy to issue a full refund based on the following guidelines:

Refunds must be requested either prior to or up to 14 days after posted event date

Refunds will be issued in the form of an Al's Garden & Home Gift Card

For refund please contact Eve Hansen at (503) 726-1162, or This email address is being protected from spambots. You need JavaScript enabled to view it.


 

Pet Policy

All dogs must be dog-friendly, adult friendly and child friendly.

All dogs must be on a 6-foot or shorter leash. For safety reasons, retractable leashes are not permitted.

Dog owners/handlers must pick up and dispose of their dogs' waste.

Al's Garden & Home reserves the right to evict any dog and its owner from the premises.

Owners/Handlers will not hold Al's Garden & Home and/or any associated parties responsible for any injury and/or incidents that may occur.